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PlusOne Terms & Conditions
Terms & Conditions
A joining fee of RM12 is required for all PlusOne® registration.
PlusOne® membership is non-transferable and non-refundable.
The use of PlusOne card is only applicable at all senQ® outlets nationwide.
The PlusOne® card must be presented to the cashier before making any payment.
The PlusOne® warranty is applicable to selected products only.
Upon expiry of the validity period, the PlusOne® card shall be renewable at the annual membership fee of RM12.
For all stolen, lost or damage PlusOne® card, a fee of RM4.50 will be charge to the Cardholder as replacement fee.
The PlusOne® card is a member identification card only. It is not a charge, credit or debit card. The PlusOne® card and PlusOne® points awarded may not be assigned or transferred and shall be use exclusively by valid Cardholders.
Any points, which are not been redeemed within 3 years, after the end of the calendar year in which the Points were recorded, will automatically expire and be deducted from the Points balance in a Member’s account.
I have been informed and hereby consent that, any personal information collected or held by senQ® via this application Form will be processed by senQ® for this purpose. I/We understand that my/our personal information may be held, used and disclosed by senQ® to individuals, service providers and organizations associated with senQ® or any other selected third parties (within or outside of Malaysia) for the purpose of processing this application and providing subsequent service(s) for this purpose, senQ® products, strategic development, customer service, direct marketing and services and data matching, and to communicate with me/us for such purposes. I/We understand that I/We have the right to obtain access, request correction or withdraw consent to disclose of any personal information held by senQ® concerning me/us, Such request can be made by writing to the senQ® via email at [email protected] or by post at 44B, Jalan Pandan 3/2, Pandan Jaya 55100 Kuala Lumpur.
senQ® reserves the right to decline the issuance of or withdraw the PlusOne® card at any time or terminate membership as and when necessary without prior notice.
Membership in the Program and all related benefits are offered at the sole discretion of senQ®. senQ® reserves the right to add delete alter or amend any of these terms and conditions at any time with or without notice and they shall become effective on such date as the senQ® may elect to adopt. Retention or use of the Card after the effective date of any change of terms and conditions shall be deemed to constitute acceptance of such changes without reservation by the Cardholder.
These Terms and Conditions are translated in Bahasa Melayu and English language. In the event of inconsistency, the translation in the English language shall prevail.