- By participating in the Campaign and with every purchase of Samsung Galaxy S20, S20+ or S20 Ultra at Senheng.com.my, Customer will be entitled to receive rewards worth up to RM 599 which consists of one (1) unit of Samsung Galaxy Buds+. The pre-order in this Campaign is limited to first come, first served basis and while stocks last.
- The Campaign will run from 12th Feb 2020, 17:00:00 to 26th Feb 2020, 23:59:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
- The Promotion is open to all Malaysian Citizens of 18 years old and above (as at 12 February 2020 with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers.
- One Customer is only entitled to pre-order one (1) unit of Samsung Galaxy S20, S20+ or S20 Ultra.
- Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88.
- Customer is not allowed to cancel the Pre-Order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.
- Deposit of RM500.00 is not refundable and not transferable.
- Customer shall pay the balance amount for the Samsung Galaxy S20, S20+ or S20 Ultra directly to the selected store upon collection.
- Samsung Galaxy S20 Ultra
e.g. RRP RM 4,999 - RM 500.00 (Deposit) = RM 4,499
- Delivery & Collection:
- The collection period of the Samsung Galaxy S20, S20+ or S20 Ultra pre-order will be announced on the 4th Mar 2020, 10:00 AM.
- In the event Customer failed to collect the Samsung Galaxy S20, S20+ or S20 Ultra within the 30 days period from the order date (Booking date), the deposit amount will be forfeited.
- All pre-order promotion package must be fully paid and collected by 15 March 2020 only.
- Any transfer of sales order will result in revoking the entitlement of pre-order complimentary gift(s).
- Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.
- P1 Benefit:
(P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy extra 1 year warranty?
New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the Pre-Order purchase in order to ensure that your pre-order entitles for the Extra 1 Year Warranty.
Existing Member = You need to ensure that you login to your account and start to make the Pre-Order purchase in order to ensure that your pre-order entitles for the Extra 1 Year Warranty.
- What is the warranty for this Pre-Order Samsung Galaxy S20, S20+ or S20 Ultra purchase?
Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for Samsung Galaxy S20, S20+ or S20 Ultra.
P1 member = Customer who is already an active P1 member will enjoy 1-year manufacturer warranty, and on top, addition 1-year P1 warranty from Senheng (1 year + 1 year) for Samsung Galaxy S20, S20+ or S20 Ultra.
After purchasing the pre-order and receiving my device, how do I activate the warranty?
The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
- (AEON EASY PAYMENT) Can I pay the balance amount of my pre-order (Using store pick-up with RM500 deposit) via AEON Easy Payment?
Yes. All you need to do is to visit the selected pick-up store for Easy Payment application. Kindly note that “New Samsung Galaxy S20, S20+ or S20 Ultra Pre-order Booking” (Deposit) is only valid for 30 days and your order will be cancelled if exceed beyond 30 days. Please note: this option is only available if you are making the pre order purchase with store pick-up option (RM500 Deposit)
- (0% INTEREST INSTALMENT) Can I pay the balance amount of my pre-order via Instalment?
Yes. All you need to do is to visit the selected pick-up store for up to 36 months 0% Interest Instalment payment via all major banks. Please note: this option is only available if you are making the pre order purchase with store pick-up option (RM500 Deposit)
- Trade In:
- (TRADE IN) Can I trade-in my used mobile device to offset the total payment of Galaxy S20, S20+ or S20 Ultra Pre-Order?
Yes, you must proceed to make the pre-order purchase online with store pick-up by paying RM500 as pre-order booking fee. During store-pick-up, you just need to surrender your used mobile device to off-set the balance payment. Trade-in T&Cs apply.
- (ACCESSORIES) During store pick-up, can I purchase Galaxy S20 related accessories?
Yes you can, all you need to do is to speak to our in-store sales personnel to process the order for you.
- (VCARE) What is VCARE?
VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty cover an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage for Samsung Galaxy S20, S20+ or S20 Ultra. However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
- (VCARE) During store pick-up, can I purchase V-Care for my pre-order Samsung Galaxy S20, S20+ or S20 Ultra?
Yes you can, however during your pre-order purchase, you need to ensure that you login to your P1 account to make the pre-order purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the pre-order. Same applies on V-Care purchase.