This offers are not applicable for any on-going promotion, discounts, vouchers, or loyalty programs.
This offer is applicable for all HSBC/HSBC Amanah credit card/-i issued in Malaysia.
Online offer is only available from 15 January 2021 (12.00am) till 28 February 2021 (11.59pm), Malaysia Time via www.senq.com.my
Pre-order the new Samsung Galaxy S21 series at Senheng must be made with HSBC/HSBC Amanah credit card/-i in a single receipt via full payment or 0% HSBC/HSBC Amanah Card Instalment Plan (12 months and above).
Offer is applicable at all Senheng outlets nationwide.
Each HSBC/HSBC Amanah credit cardholder is only entitled to receive one (1) Complimentary True Wireless Stereo Earbuds throughout offer period.
A maximum of 300 units True Wireless Stereo Earbuds will be given out on a first-come-first served basis and subject to availability.
The Complimentary True Wireless Stereo Earbuds can be collected from the nearest outlet or via courier for online purchase upon collection date.
The Complimentary True Wireless Stereo Earbuds is not exchangeable for cash or any items.
Customers choose to pay RM300 deposit via GrabPay will be entitled for RM15 INSTANT SAVINGS upon the pre-order on the Samsung Galaxy S21 series.
This privilege is only limited to first 100 customer who paid RM300 deposit to pre-order the new Samsung Galaxy S21 series via GrabPay on senq.com.
A maximum of 100 redemption for the RM15 INSTANT REBATE on a first-come-first served basis and subject to availability.
First 100 users who transact a RM300 deposit for the purpose of pre-ordering the Samsung Galaxy S21 in one (1) single transaction using GrabPay when checking out on Senheng’s or Senheng’s websites within the promotion period to get: A direct RM15 OFF from deposit amount
INSTANT SAVINGS is valid from 15 – 28 January 2021. Based on first come first served basis and while stocks last.
Offer is applicable when the total deposit amount equals to RM300.
Offer is limited to first 100 online redemption ONLY.
Offer is applicable to GrabPay online transactions on Senheng’s and Senheng’s websites only.
Offer is limited to ONE (1) redemption per user throughout the campaign period.
Offer is not exchangeable or refundable for cash or such replacement in part or in full.
By participating in the Campaign and with every purchase of Samsung Galaxy S21 OR Samsung Galaxy S21+ OR Samsung Galaxy S21 Ultra at Senheng.com.my, customer will be entitled for one unit (1) of Samsung Galaxy Fit2 worth RM179, one unit (1) of Galaxy SmartTag worth RM119, and one unit (1) of Wireless Charger Trio worth RM399. This Samsung Galaxy S21 Series 5G Launch Campaign is limited to first come, first served basis and while stocks last.
To redeem the gift, visit https://samsung-redemption.com/customer/#/sasso/MY-gwp-130 and register for an account. After registration, you will have to complete the redemption process by following the instructions shown and providing all required information and documentation.
The Campaign will run from 29th Jan 2021, 00:00:00 to 28th Feb 2021, 23:59:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
The Promotion is open to all Malaysian Citizens of 18 years old and above (as at 29th Jan 2021 with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers.
One Customer is only entitled to order one (1) unit of Samsung Galaxy S21 OR one (1) unit of Samsung Galaxy S21+ OR one (1) unit of Samsung Galaxy S21 Ultra only.
Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88.
Customer is not advisable to cancel the order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.
Delivery & Collection:
The collection period of the Samsung Galaxy S21, Samsung Galaxy S21+, Samsung Galaxy S21 Ultra will be from 29th Jan 2021 onward.
Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.
(P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy extra 1 year warranty?
New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the purchase in order to ensure that your purchase entitles for the Extra 1 Year Warranty.
Existing Member = You need to ensure that you login to your account and start to make purchase in order to ensure that your purchase entitles for the Extra 1 Year Warranty.
What is the warranty for this Samsung Galaxy S21 Series 5G Launch?
Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for smartphone in this campaign.
P1 member = Customer who is already an active P1 member will enjoy 1-year manufacturer warranty, and on top, addition 1-year P1 warranty from Senheng (1 year + 1 year) for smartphone in this campaign.
After purchasing the smartphone and receiving my device, how do I activate the warranty?
The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
Can I change the device color during store pick up?
Yes, you can. Just inform our sales partner for the change of colour and they'll assist you with the exchange process. However, it is strongly dependent on stocks availability.
(0% INTEREST INSTALMENT) Can I pay the balance amount of my purchase via Instalment?
Yes. You can make payment while visit the our nationwide showrooms for up to 36 months 0% Interest Instalment payment via all major banks.
(ACCESSORIES) During store pick-up, can I purchase Samsung Galaxy S21 OR Samsung Galaxy S21+ OR Samsung Galaxy S21 Ultra related accessories?
Yes you can, all you need to do is to speak to our in-store sales personnel or call to Customer Care Centre for any inquries.
(VCARE) What is VCARE?
VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty cover an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage for Samsung Galaxy S21 OR Samsung Galaxy S21+ OR Samsung Galaxy S21 Ultra. However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
(VCARE) During store pick-up, can I purchase V-Care for Samsung Galaxy S21 OR Samsung Galaxy S21+ OR Samsung Galaxy S21 Ultra?
Yes you can, however during your purchase, you need to ensure that you login to your P1 account to make the purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the purchase. Same applies on V-Care purchase.