General
1. How do I sign up to be a Senheng affiliate?
To sign up, visit the Senheng Affiliate Program landing page, click "Sign Up Now," and fill out the registration form with your details. Once submitted, your application will be reviewed for approval.
2. Is there a fee to join?
No, joining the Senheng Affiliate Program is completely free, with no upfront costs or hidden fees.
3. How do I track my progress and earnings as an affiliate?
You can track your clicks, conversions, and earnings through the affiliate dashboard, which provides detailed analytics and performance reports.
Application
1. How long does it take to get approved as an affiliate?
Approval typically takes 1-2 business days, depending on the volume of applications. You will receive a confirmation email once your application is reviewed.
2. What happens if my application is not submitted successfully? Can I reapply?
Yes, please check if the information entered matches the details you provided when registering for the Senheng App. You may reapply afterwards.
3. Do I need to be a PlusOne member to join the affiliate program?
Yes, and all PlusOne members are eligible to join the program.
Tools
1. How do I generate and use referral links?
To generate a product link, visit the product page and click the share button. A slide-up bar will appear with a copy option. Click it to create your unique affiliate link and share on your social platforms.
2. Can I use the dashboard to monitor my audience's click behavior and traffic sources?
Yes, the dashboard provides some key insights and analytics, allowing you to monitor clicks and conversions. You can also view your balance summary, and the overall snapshot of your performance.
3. What tools are available to help me promote effectively?
After signing up as an affiliate, you can access the affiliate links (in the app) to include in your content. Use these links to drive traffic and sales.
4. Are reports available to monitor the performance of my affiliate efforts?
After a while, you will likely want to know how well your promotional efforts are going. Our affiliate dashboard can generate reports to help you figure out what works best for you.
Payment Process
1. When can I get paid?
Payments are processed once commissions are confirmed (after the return/refund period). Learn more about our Return and Refund Policy here.
2. Is there a minimum cashout amount?
Yes, affiliates must meet a minimum threshold of RM80 before cashout.
3. What are the payment methods?
Payments are made via bank transfer.
4. What happens if a referred sale is canceled or refunded?
If a referred sale is canceled or refunded, the commission for that sale is voided and will not be included in your payout.
Payment Process
1. I am a brand representative. How can I join as a merchant?
Get in touch with us at affiliate@seco.com.my.
2. How can I contact support if I encounter issues with my account or links?
For any issues related to your account or affiliate links, you can reach out to the support team via email at affiliate@seco.com.my.
3. What happens if I violate the affiliate program's terms and conditions .?
Violations of the terms and conditions may result in account suspension or termination, and any unpaid commissions may be forfeited. Ensure compliance by adhering to the program's guidelines.
