Senheng Subscribe, powered by AEON Credit
Senheng's home appliance subscription program that allows customers to enjoy essential appliances throught an affordable monthly payment plan, instead of paying the full purchase price upfront.
Senheng Subscribe, powered by AEON Credit
Senheng's home appliance subscription program that allows customers to enjoy essential appliances throught an affordable monthly payment plan, instead of paying the full purchase price upfront.
Stay Cool Your Way with Flexible Monthly Plans
Air Conditioner Maintenance Plan Includes
Air Conditioner Maintenance Plan Includes
Air-Conditioner Cleaning Service Voucher T&Cs
- This promotion is exclusive to all PlusOne® Classic Members and above.
- This promotion applies to all Senheng and senQ outlets nationwide, excluding online purchases.
- Vouchers can be used to redeem one (1) cleaning service each during the stipulated validity period.
- Senheng will not issue replacement vouchers or bear any costs due to accidental voucher usage that does not follow the specified sequence.
- The vouchers have a validity period of one (1) year, with individual expiry dates.
- Vouchers must be redeemed before the expiry date. Extending the expiry date for vouchers is strictly prohibited.
- Vouchers cannot be exchanged for cash, either in part or in full, and are valid for a single transaction only.
- Vouchers are non-transferable and can only be used by the rightful PlusOne Member.
- Senheng and senQ reserve the right to amend these terms and conditions without prior notice.
Stay Hydrated with Flexible Monthly Plans
Stay Hydrated with Flexible Monthly Plans
Water Purifier Maintenance Plan Includes
Water Purifier Maintenance Plan Includes
Viomi Water Purifier Filter Service Voucher T&Cs
- This promotion is exclusive to all PlusOne® Members.
- This promotion applies to all Senheng and senQ outlets nationwide.
- Vouchers can be used to redeem one (1) regular service each during the stipulated validity period.
- Senheng will not issue replacement vouchers or bear any costs due to accidental voucher usage that does not follow the specified sequence.
- The vouchers have a validity period of one (1) year, with individual expiry dates.
- Vouchers must be redeemed before the expiry date. Extending the expiry date for vouchers is strictly prohibited.
- Vouchers cannot be exchanged for cash, either in part or in full, and are valid for a single transaction only.
- Vouchers are non-transferable and can only be used by the rightful PlusOne Member.
- Senheng and senQ reserve the right to amend these terms and conditions without prior notice.
5 Simple Steps to Subscribe
5 Simple Steps to Subscribe
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Senheng Subscribe offers 3-year and 5-year subscription plans.
The subscription plan includes product, delivery, installation, warranty coverage, yearly servicing.
Yes, SST is applicable and will be borne by you.
Yes. The customer must register as a P1 member and pay the applicable P1 membership fee to enjoy the warranty coverage and servicing benefits.
Applicant must be Malaysian citizens aged 21 to 65 years old and have a minimum gross monthly income of RM1,700. Employed applicants must have been employed for at least 6 months, while self-employed applicants must have been self-employed for at least 1 year.
AEON Credit remains the legal owner of the products throughout the subscription period. Upon successful completion of the full subscription term and settlement of all outstanding amounts, ownership of the products will be transferred to Senheng. Thereafter, Senheng will transfer ownership of the products to the customer, subject to the applicable terms and conditions.
Lost products: You will be required to pay the full outstanding balance.
Damage due to your own negligence: You will be required to pay the full outstanding balance.
Damage due to a manufacturing defect: Please contact Senheng for warranty support and inspection.
Yes. Early termination is allowed with the full subscription amount is payable inclusive SST
The monthly subscription fee can be paid via auto debit from your registered bank account or over the counter at any Senheng or AEON Credit Service branch.
FAQ to Customers (Senheng Subscribe)
1. What is Senheng Subscribe?
2. What subscription plans are available?
3. What is included in the subscription plan?
4. Is the monthly subscription fee subject to tax and who pays the tax?
5. Does the customer need to register as a PlusOne (P1) member?
6. What are the eligibility requirements for application of Senheng Subscribe?
7. Who owns the products?
Thereafter, Senheng will transfer ownership of the products to the customer, subject to the applicable terms and conditions.
8. What happens if the products are lost or damaged?
- Lost products: You will be required to pay the full outstanding balance.
- Damage due to your own negligence: You will be required to pay the full outstanding balance.
- Damage due to a manufacturing defect: Please contact Senheng for warranty support and inspection.
9. Can I terminate the subscription early?
10. How can I pay the monthly subscription fee?
11. What is the late payment charge?
12. What should I do if I need to relocate the product?
13. Which Haier Air Conditioner models are available under the Subscription Plan?
- Haier 1.0HP (HS10VQC08)
- Haier 1.5HP (HS13VQC08)
14. What is included in the Air Conditioner Maintenance Plan?
- Filter cleaning
- Blower motor cleaning
- Evaporator coil cleaning
- Cooling coil cleaning
- Compressor cleaning
- Refrigerant pressure check
- Full system performance test
15. Are the Viomi Water Purifiers Halal-certified?
16. What models are available for Water Purifier?
- NANO 0.1 (VMI-NANO)
- NANO HOT (VMI-NANO(H))
- NANO PREMIUM (VMI-NANO(P))
- INNO MAX (VMI-INNO(MAX))
- INNO PRO (VMI-INNO(PRO)) [Coming Soon]
17. What does the Water Purifier Service Plan cover?
- Water Quality Check
- Filter Service & Replacement
- Cleaning & Sanitization
- Leakage & Connection Inspection
- Function & Overall Performance Test
18. Where can I use my Regular Service Vouchers?
19. Can I transfer my service voucher to a friend or family member?
20. When am I eligible to redeem my service voucher?
21. How long is the voucher valid for?
22. Can I request an extension on an expired voucher?
23. How to redeem my Service Voucher?
- Walk in to any Senheng / senQ showroom or contact our Customer Call Centre (CCC).
- Our team will arrange service according to your Product Service Plan.
- Service team will perform the regular service according to the scheduled confirmation time agreed with you.
